Shipping policy

Thank you for shopping with [PrintSaver]. Below is our shipping policy for printer cartridges, toners, and related consumables.

1. Processing Time

  • Orders are processed within [1–2 business days] after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • We ship orders using reliable courier services such as [J&T Express, Pos Laju, DHL, etc.].

  • Estimated delivery time:

    • West Malaysia: [2–4 business days]

    • East Malaysia: [3–7 business days]

  • Delivery times may vary depending on location, courier performance, or unforeseen delays.

3. Shipping Rates

  • Shipping fees are calculated at checkout based on destination and courier service.

  • We may offer Free Shipping promotions from time to time (terms will be stated on product pages or during checkout).

4. Tracking Orders

  • Once your order has been shipped, a tracking number will be provided via email/SMS.

  • Customers can track their parcels through the courier’s website or app.

5. Packaging

  • All cartridges and toners are securely packed in bubble wrap + carton box / air-bag packaging to prevent damage during transit.

  • We take extra care to ensure Products arrive in excellent condition.

6. Delivery Issues

  • We are not responsible for delays caused by courier services, incorrect shipping addresses, customs clearance, or events beyond our control.

  • If your package is lost or damaged during transit, please contact us within [48 hours] of receiving the parcel (with photos if damaged).

7. International Shipping (Optional – if you want to sell outside Malaysia)

  • For international orders, shipping fees and delivery times will vary by country. Customs duties and taxes are the responsibility of the customer.

8. Contact Us

If you have any questions regarding shipping, please contact our customer service team:
📧 Email: [admin1@precede.com.my]
📞 Phone: [+60 14-359 4687 , +60 14-357 2493]
🏢 Address: G10, Jalan Layang Layang 5A, Bandar Puchong Jaya, 47170, Puchong,
Selangor Darul Ehsan. Malaysia.

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